SERVICE

Pre-sales Services

  • On-site visits and discussions to understand coding process needs on the customer's production line.
  • Free service charges within the Jabodetabek area.
  • Machine trials and demonstrations, either offline or inline with production.

After-sales Services

  • Comprehensive machine training for users.
  • Sample creation of coded products.
  • Availability of consumable ink and spare parts.
  • Resolution of machine issues within 24 hours.
  • A three-year warranty.